I’ve used other agents before and honestly, most of them just shove in whoever applies, as long as the place gets filled fast. When I switched to Oliver Suites, I could tell straight away that they actually screen properly, take their time, and don’t rush just to close a deal. It did take a bit longer upfront, but my tenants have been solid, no drama queens (thank God 🙏), and I haven’t had to deal with any surprise issues or mid-contract headaches. Makes a huge difference in the long run.

I live abroad and honestly don’t want to be involved unless something’s urgent. Oliver Suites just get on with it: find tenants, legal checks and repairs. I only hear from them when I need to. It’s been six years and I barely have to think about the flat. Exactly what I hoped for.

I had a tenant who was behind on rent, flat needed work, and my last agent ghosted me. Honestly I was just tired. A mate put me onto Oliver Suites — said they actually reply to emails. They took over, spoke to the tenant directly, arranged repairs within days, and kept me in the loop without overloading me. They're not miracle workers, but they got sh*t done.